Terms and Conditions

By ordering our laundry service, you agree to the following terms and conditions

Fipin follows the standards and policies set forth by the International Fabricare Institute. We exercise utmost care in delivering high quality laundry service, tracking your items and delivering them back to you on schedule.

We will not be held responsible for any damage from the normal cleaning process, loss of buttons, ornaments or anything left in the pockets. Liability of loss and damages are limited to an amount not exceeding ten (10) times the charge for cleaning the specific item. All claims must be made within 24 hours after delivery, accompanied by your order details at support@fipin.com

Service hours and turnaround time vary based on location. We do our best reasonable effort to deliver your items back to you on schedule. However, we assume no responsibility for any damages that may occur due to a delay in service.

Privacy Policy

We are committed to protecting your privacy and data.

We at Fipin have the utmost respect for our customers' privacy. In no way will we violate this philosophy. We will not release any information gathered about our customers.

We gather the minimum necessary information from our customers to provide them with quality laundry pick-up and service. Customer data may be compiled anonymously and used for our statistical purposes. The statistical information we gather from our customers will be used to help us enhance the user & purchase experience for our customers.

Any privacy concerns should be directed to support@fipin.com. We take all privacy concerns very seriously and will respond appropriately and quickly. Our customers have been our number one priority and will continue to be our first priority in the future.

Refund policy

While we are dedicated to providing highest quality service to our customers, we do not provide refunds.